Clear insight, practical guidance, & measurable value.

Practical, plain-spoken advisory for the leaders of senior living communities, small and mid-sized businesses, and not-for-profit organizations — pairing two decades running the organization with a clear-eyed read on where AI genuinely helps.

What we do

Multiple practices, aligned to bring success.

Nine practices, drawn only as each earns its place — every engagement sized to the question in front of you. Pairing decades of operating experience with disciplined use of AI, OAS delivers value that clearly exceeds its cost.

Weathered driftwood on the rocky shore at Odiorne Point, New Hampshire, with the open sea beyond.
Who we serve

Three sectors, one standard.

The mechanics change from one to the next; the discipline doesn’t. OAS works across senior living, small and mid-sized business, and mission-driven not-for-profits.

Sector · 01

Senior Living

Continuing care retirement communities, independent living, assisted living, and memory care. The financial mechanics here — entrance fees, refund liabilities, occupancy economics, payor mix, life-care actuarial assumptions — have no parallel in the rest of healthcare or real estate.

Sector · 02

Small & Medium Business

Owner-operators carrying more than they signed up for. A senior pair of experienced eyes alongside yours — finance, operations, and governance, sized to the business you run.

Sector · 03

Not-for-Profit

Boards and executive directors at mid-sized mission-driven organizations. The same disciplines that run a CCRC translate directly — finance discipline, board governance, and the strategy to grow without losing the mission.

How we work

A five-step approach, applied to every engagement.

Define what success looks like. Then build and execute the plan to get there. The same five moves on every engagement — only the depth changes.

Step · 01

Listen.

Real listening, before any recommendation. The room first, the spreadsheet second.

We start with the people closest to the work — the Board, the staff, the key vendors — and read the financials alongside them. The goal is to understand how the organization actually runs before proposing how it might run better.

  • Stakeholder interviews — board, staff, key vendors
  • Document & finance review
  • Quiet observation of how the organization runs
Step · 02

Frame.

Name the real question — not the one that happens to be on the agenda.

Most engagements arrive framed as a symptom. Before designing anything, we map the constraints that actually bind — financial, governance, and calendar — and align with the principal sponsor on what a good outcome looks like.

  • Define the actual question, not the presenting one
  • Map constraints — financial, governance, calendar
  • Align with the principal sponsor
Step · 03

Design.

Options sized to your timeline, your Board cycle, and your appetite for change — never to a generic playbook.

Each option carries its own sequencing, cost, and reversibility, so leadership can weigh the trade-offs in plain terms and commit with confidence.

  • Options sized to your timeline and budget
  • Sequencing tied to your board cycle
  • Risk + reversibility on every recommendation
Step · 04

Build.

Plans become Board-ready materials, working models, and systems that actually run.

We work alongside your team — not above them, not in place of them — building the financial models, governance materials, software, and AI workflows the plan calls for.

  • Hands-on implementation support
  • Board-ready materials and memos
  • Software, AI, and process buildouts
Step · 05

Hand off.

The engagement ends when your team owns the work — that is the point.

Documented playbooks, knowledge transfer to internal owners, and a 90-day follow-through leave the organization stronger and self-sufficient — not dependent on an outside advisor.

  • Documented playbooks and runbooks
  • Knowledge transfer to internal owners
  • 90-day follow-through, then a clean handoff
Get in touch

Let’s start with a conversation.

The first call is always exploratory — fifteen to thirty minutes, nothing to send beforehand.

Client Portal · Coming soon

Send documents securely.

An encrypted document portal for existing clients — upload sensitive financial, board, or HR materials in one place. In the meantime, reach out and we’ll arrange a secure one-time link.

Request secure upload access

We reply to every inquiry within one business day.

Thanks · message sent

Your message is on its way to jconley@odiorneadvisory.com. You’ll hear back within one business day.

A lighthouse and a lone sailboat off Odiorne Point, New Hampshire.